The City of East Cleveland - The Home of John D. Rockefeller

Service Department

Service Director - Samuel Lockhart Jr.

Mission Statement: As employees, we share a common focus to provide cost efficient, professional service to the residents of our community in a consistent and timely manner. We also share a common vision and responsibility for the future of the City of East Cleveland.

Departmental Information: The Department of Public Service consists of 17 men and women dedicated to serving the community and fellow employees. Our task is accomplished through teamwork, collaboration and cooperation between all employees. Our goal is to develop work schedules, maintenance routines and provide the most cost efficient methods of providing service to our community. The Department of Public Service consists of the following divisions with responsibilities/staffing as noted. Please note all vacancies depicted herein are a combination of desired staffing levels and replacement staff requirements. We continue to cross train all employees in order to provide the highest level of service possible to both the residents and fellow employees of the City of East Cleveland.

Electric: This division is responsible for the removal/replacement of miscellaneous street signs, maintenance of traffic poles and signals, removal/replacement of street lighting poles, painting of crosswalks, minor electrical repairs for municipal buildings, monitoring of electrical needs for pump stations (Lee/Terrace, Superior/Terrace and GE/Nela).

Lands & Buildings/Motor Pool: This division is responsible for the general cleaning, landscaping and maintenance of several buildings, which include, but are not limited to City Hall and the Service Garage. The cleaning and maintenance includes painting, minor repairs, and the coordination of major repairs for these municipal buildings The Motor Pool is responsible for the maintenance of Service Department and Police Department vehicles.

Service: The Divisions within this portion of Service include the following:

Administration: Coordinate activities for all divisions within the department of service, assist with planning for capital improvement projects, seek alternative solutions to address needs/concerns of city and citizens. Develop relationships with neighboring communities to continue joint purchases of raw materials needed to aid the city with snow removal.
Forestry: Removal of dead/fallen trees from the public right of way.
Street Sweeping: Perform weekly street cleaning for 177 streets within the City from April 15 – October 15. If weather permits, we can continue street sweeping until the end of November. From January 16 through March 1, the sweepers are given a complete overhaul to maximize the service life of the equipment. Refuse Collection: Monitor complaints from BFI and follow up as necessary. The municipal solid waste contract for five years was re-bid on March 18, 2005 and went into effect on May 19, 2005. We also implemented a curbside recycling through the use of blue bags. The residents can pick up bags from the Service Department Monday-Friday, 7:30am-4:00pm.
Street Maintenance/Repair: Pothole patching and street repairs.
Leaf Collection: Leaf collection begins on or around October 15 and continues until December 15, if the weather permits. We continue to try different methods to provide efficient serve.
Park Maintenance: Assist Parks & Recreation with grass cutting and clean up of parks. Alternate clean up of the East Cleveland/Cleveland Heights cemetery.
Snow Removal: Perform snow removal as necessary generally from November 30-April. The construction of the salt storage facility and fuel depot have provided the City the opportunity to order salt earlier in the year, before there is a great demand. The fuel depot allows the City to better utilize man-hours during snow removal.

Department Sectors

Public Service, Codified Ordinances

Department Contacts

Service Inquiries:
(216) 681-2419

Electrical Inquires:
(216) 681-2426

Service Director:
(216) 681-2422

Technical Service Manager:
(216) 681-2421